[COMPLETED] Scheduled Maintenance - Server Hostname

Date: 24 Mar 2019

Time: 11.45 PM MYT

Maintenance Update:

Batch B maintenance has  been completed all services will now resume their operation without any noticeable services impact

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Date: 23 Mar 2019

Time: 11.45 PM MYT

Maintenance Update:

Batch A maintenance has  been completed all services will now resume their operation without any noticeable services impact

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Dear Valued Customers,

Maintenance details:

We will arrange 2 batches of server Hostname changing for a better internal management and housekeeping.

Batch A:

Date: 23 Mar 2019

Time: 11.00 PM MYT

ETA: 1 hour

Status: COMPLETED

Batch B:

Date: 24 Mar 2019

Time: 11.00 PM MYT

ETA: 1 hour

Maintenance affects:

Please apply the changing in your email client (Outlook/Thunderbird and etc), database connections string or any configuration that set up using Old hostname AFTER the maintenance.

Server reboot action is needed to accomplish the maintenance and all services will not be available during reboot.

Sample to check incoming/outgoing host:

https://support.exabytes.com.my/en/support/solutions/articles/14000028297-how-to-setup-email-account-in-microsoft-outlook-2016

https://support.exabytes.com.my/en/support/solutions/articles/14000034882-creating-an-imap-email-account-in-mozilla-thunderbird

If  you need further information and clarification on the maintenance or if  you experience difficulties after the maintenance period, please  contact us via portal (https://support.exabytes.my) or email us at server-support@exabytes.my

Support Team

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Technical Support Department