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[COMPLETED] Service Disruption - Exabytes MY Billing System

Date : 9th May 2019

Time : 11.30 AM MYT

ETA : NA


Service Disruption Update:

You may have received multiple auto-generated emails. 


Rest assured that we are looking into the matter immediately and we are taking active steps to respond to it. 


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Dear Valued Customers,


Date : 9th May 2019

Time : 10.30 AM MYT

ETA : NA


Service Disruption Update:

Our team noticed that there are invalid email notifications has been blasted from the system.


We are working on this issue as priority at the moment.


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Date : 9th May 2019

Time : 10.00 AM MYT

ETA : NA


Service Disruption Details:

Our MY billing system https://billing.exabytes.com.my/mypanel/clientarea.php is dealing with unexpected connectivity issue and we are working on it.


Service Disruption affects:
During the Service Disruption, customer will not be able to perform any new order, renewal of invoice and other activity through our billing system until its completed.


Best Regards,


Support Team
......................................
Technical Support Department