[COMPLETED] Scheduled Maintenance - Server Consolidation: hippopotamus.mschosting.com [103.6.198.45]

Date: 14th Jan 2020
Time: 09:00 PM MYT

Maintenance Update:

Scheduled maintenance is completed on the affected server. All services on the server are working fine and will now resume their operation without any noticeable service impact.

Thank you for your patience and have a nice day!

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Dear Valued Clients,

Greetings from EXABYTES!

As part of our continuous commitment to provide better services and better hosting experience to our valued clients, Exabytes will be carrying out a server consolidation exercise.

Date: 14th Jan 2020
Time: 07:00 PM MYT
ETA: 5 hours

Maintenance affect

All clients hosted under hippopotamus.mschosting.com [103.6.198.45] will be affected by this consolidation exercise.

What will happen during the maintenance?

1. A downtime is to be expected during the server consolidation exercise.

2. There will be NO changes of IP addresses to your hosting account/server upon the completion of the consolidation exercise.

3. Server hostname will change to "bison.mschosting.com"

4. User that using server hostname for email client need to change to "bison.mschosting.com"   

What Are The Things You Need To Prepare?

We recommend all clients to run a full data backup of their services with us to the local desktop/laptop/external drive as an extra precaution for this major consolidation exercise. Once again, we thank you for your  wonderful support, understanding and great patience.

If you have any concerns or questions about this migration exercise, please feel free to contact us at [email protected]

Best Regards,

Support Team

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Technical Support Department