[COMPLETED] Network Disruption - International (MY)

Date: 11th Mar 2020
Time: 9.15 PM MYT

The router replacement is now fully completed, kindly contact our Support team if you are still facing any issue.

===================

Date: 11th Mar 2020

Time: 08:30 PM MYT

Network Disruption Update:

Network has been recovered and all services resumed.

The core router has been detected faulty and it caused intermittent traffic congestion to the network access. The network team has started to work on the replacement of the router.

===================

Date: 11th Mar 2020

Time: 06:30 PM MYT

ETA :  N/A

Network Disruption Details:

There are some International network issue and our engineers are checking on this with upstream provider.

Please wait for our next update and we should come back to you  as soon as there are any new developments!

Network Disruption Affects:

All services shall be facing intermittent connection issue at the mean time and we're sorry for the inconveniences encountered.

Best Regards,

Support Team

......................................

Technical Support Department