[Important Update] SmarterMail Service Urgent Maintenance

Dear Valued Customer,

We would like to inform you that an urgent SmarterMail version update is required to address critical security and stability improvements.

To ensure the safety and reliability of your email services, we will be performing this update on all shared hosting mail servers running SmarterMail according to the details below:

Maintenance Date: 22 January 2026

During this maintenance window, email services may be temporarily unavailable, including sending, receiving, and webmail access.

This update is highly recommended and cannot be postponed, as it is necessary to protect against potential vulnerabilities and to maintain optimal system performance.

We sincerely apologize for any inconvenience caused and greatly appreciate your understanding and cooperation.

If you experience any access issues after the maintenance, please contact our support team immediately for assistance.

Thank you for your understanding and continued support.

Best regards,
Exabytes Hosting Team