[COMPLETED] Scheduled Server Maintenance - Pigeon [103.6.196.163]

Date: 11th July 2016
Time: 10:30 PM MYT +0800

Maintenance Update:
Scheduled maintenance has been completed. The server is up and all services are now resume their operations smoothly without any noticeable service impact.

 
*** Only clients hosted on Pigeon server will be affected ***

Date: 11th July 2016
Time: 10.00 PM MYT +0800
ETA : 1 hour
 
Maintenance Details:
One of our shared hosting server: Pigeon 103.6.196.163 harddisk were found degraded and immediate harddisk replacement action needed to arrange.
 
What is RAID?
https://support.exabytes.com.my/KB/a1774/raid.aspx
 
There is RAID rebuild arrangement after replacement action, significant slowness on server performance during rebuild process will be expected. We expect the RAID rebuild will be completed in the range of 24-48 hours of range once the disk has been replaced.
 
The server will be under closed monitoring during this window and we shall keep the rebuild progress updated on this support announcement.
 
Maintenance Affects:
All services under aforementioned server will not available during maintenance period.

Best regards,

Technical team

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Technical Support Department