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[COMPLETED] Service Disruption - Kuala Lumpur 3 : Cloud MY03 Servers SAN storage

Date : 16th Sept 2016
Time : 10:50AM MYT

Service Disruption update :

Our team had powered up the vm batch by batch and got the issue for Cloud server resolved.
All servers will now resume their operations smoothly without any noticeable service impact.
Thank you for your patience and have a nice day!

Date : 16th Sept 2016
Time : 08:30AM MYT

Service Disruption update :

The hardware migration is completed.  Our team is further checking with vendor  on  hypervisor  services issue.  
We will keep you update with status on the news announcement.


Dear Valued Customers,

Date : 16th Sept 2016
Time : 06:30AM MYT

*** Only clients server hosted under Cloud MY03 servers will be affected ***

Service Disruption Details:
The migration process has been completed but our team have detected issue with SAN storage for Cloud server. Our team is checking and working with Vendor on this.

We will perform a details check on this and post further updates once it become available.

Service Disruption Affects:
During the service disruption all Cloud MY03 servers will not be available.

Best Regards,

Support Team
Technical Support Department