[COMPLETED] Service disruption - Windows : Thorim (110.4.46.227)
Date: 11th Nov 2016
Time: 10.30 PM MYT+0800
Service Disruption Update:
Our engineers recovered the server successfully after data restoration. All services are up responding and will now resume their operations smoothly without any noticeable service impact.
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Date: 11th Nov 2016
Time: 9.30 PM MYT+0800
Service Disruption Update:
The OS data crashed and unable to boot up/ detected in the BIOS. Our engineers are working on data restoration on other server to bring up the server in shortest time.
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Date: 11th Nov 2016
Time: 9.00 PM MYT+0800
Service Disruption Update:
Our engineers are still working on the server. We should come back as soon as there are any new updates.
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Date: 11th Nov 2016
Time: 8.00 PM MYT+0800
ETA: 2 hr
*** Only clients hosted on the Thorim (110.4.46.227)- Windows servers will be affected ***
Service Disruption Details:
Our monitoring system has detected that all services for this server is not responding. Our technical engineers are checking and working on this.
We will perform a details check on the server and post another updates once it become available.
Service Disruption Affects:
During the service disruption all services for this server will not be available.
Best regards,
Support team
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Technical Support Team