[COMPLETED] Service Disruption - xl-bertha [103.6.196.120]
Date: 09th Dec 2016
Time: 10:30 AM MYT+0800
Service Disruption Update:
The backup
restoration process is completed. Server is up and all services on the
server started responding and will now resume their operation without
any noticeable service impact.
Date: 09th Dec 2016
Time: 09:00 AM MYT +0800
Service Disruption Update:
The services restoration by our Data center team is negative and we will perform a full backup restoration on a newly setup server.
Date: 09th Dec 2016
Time: 08:00 AM MYT +0800
Service Disruption Update:
Our team are working hard to attempt on the services recovery at the moment.
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Date: 09th Dec 2016
Time: 06:30 AM MYT +0800
ETA : N/A
We are still working on the services recovery.
================
Date: 09th Dec 2016
Time: 05:00 AM MYT +0800
ETA : N/A
Our team are still working on the server. We should come back as soon as there are any new updates.
================
Dear Valued Clients,
Date: 09th Dec 2016
Time: 03:50 AM MYT +0800
ETA : N/A
*** Only clients hosted on this xl-bertha server will be affected ***
Service Disruption Details:
Our monitoring system has detected all the service for this server has not been responding.
We will perform a details check on the server and post another updates once it become available.
During the Service disruption period all services for this server will not be available.
Best Regards,
Support Team
....................................
Technical Support Department.
