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[ANNOUNCEMENT] MSP Control Panel Login Passphrase Reset Arrangement

Dear Valued Clients,

*** Only clients hosted under Pulau cluster and operate under MSP Hosting control panel will be affected ***

In the recent database update of MSP Controller hosting control panel, we have discover the database structure of the system has been altered and lead to multiple attempt failure. Therefore user are advise to retrieve their new login passphrase with step below.

  1. Attempt to MSP control panel via portal ( or (
  2. Click on "Forgot your password" option under right panel.
  3. Insert your known hosting control panel login username and click on "Restore"

Best Regards,

Support Team
Technical Support Department