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[COMPLETED] Scheduled Server Maintenance - ssv05-sh-spearow [103.7.8.231]

Date: 11th Oct 2017
Time: 8:00 PM MYT +0800

Maintenance Update:
Traffic flooding attack on the affected server is resolved now.
The incoming and outgoing from the International traffic to this server IP has been released, server is now up and all services are working fine.

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Dear Valued Customers,


*** Only clients web service host under server ssv05-sh-spearow will be affected ***


Date: 10th Oct 2017
Time: 8:00 PM MYT +0800
ETA : 1 hour


Maintenance Detail:

In react of the last traffic flooding attack in previous, we have arranged mitigated the traffic with segregating all hosted web traffic to IP stated below


103.7.8.239
103.7.8.236
103.7.8.234
103.7.8.233
103.7.8.232


Since a period of result monitor, we have identified the flooding attack has been ceased and decided to arrange IP revert on the aforementioned date to revert all traffic back to IP (103.7.8.231).


Server Maintenance Affects:
Any domain hosted under affected server with third-party DNS is required to arrange A record (web record) switching with directing back to IP (103.7.8.231). For the domain that DNS hosted with Exabytes will hassle-free with this switching arrangement.


 
Best Regards,


Support Team
......................................
Technical Support Department