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[COMPLETED] Scheduled Server Maintenance - Backup Patching

Date: 16th May 2018
Time: 11PM MYT

Maintenance Update:
Backup patching process completed successfully on all affected server. All services will now resume their operation without any noticeable services impact.

If you face any issue kindly contact support.

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Dear Valued Clients,



Date: 16th May 2018

Time: 10PM MYT

ETA  : 1 hour


*** Only clients host under server xl-asgardian [103.6.196.118] will be affected  ***


Maintenance Details:

To retain server data backup performance, we will arrange server backup service patching on aforementioned date / time. Server reboot action needed to execute to accomplish patching process.


Maintenance Affect:

Server reboot action is needed to accomplish the backup service patching. Thus, all services will not be available while reboot action execute.


Best regards,


Technical team

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Technical Support Department.