Grow Your Business Online.
Submit a ticket My Tickets
Selamat datang
Masuk  Daftar

[COMPLETED] Scheduled Server Maintenance - Empusa- 103.6.199.45/103.6.199.200

Date: 21st June 2019
Time: 1:00 PM MYT +0800


Maintenance Update:
The maintenance has been completed. Server reboot action has been completed, all services will now resume their operation without any noticeable service impact.


==============


Date: 21st June 2019
Time: 10:30 AM MYT +0800


Maintenance Update:
We found that operating system got corrupted after reboot action. Our  concerned team is still checking and working on the server. 

We will update this announcement once we get update from our concerned  team. 


==============


Date: 21st June 2019
Time: 5:30 AM MYT +0800


Maintenance Update:

Our concerned team is still checking and working on the server. We will update this announcement, once we will get the update our concerned team. 


==============

Date: 20th June 2019
Time: 11:45 PM MYT +0800


Maintenance Update:

We have alert by server sensor with indication of files system error. To avoid further impact throughout, we have react to bring down server for immediate CHKDSK procedure to verify filesystem consistency.


What is CHKDSK?
chkdsk is a command run utility in Microsoft Windows-based systems to check the file system and status of the system's hard drives. 


We will update this announcement, once we will get the update our concerned team.

===============

Dear Valued Customers,


Date: 20th June 2019
Time: 11:00 PM MYT +0800
ETA: 1 Hour


*** Only clients hosted on Empusa server will be affected ***

Maintenance Details:
To retain server data backup performance, we will arrange server backup service patching on the aforementioned date/time for the stated server.

Maintenance Affect:
Server reboot action is needed to accomplish the backup service patching. Thus, all services will not be available while reboot action executes.


Best regards,

Technical team
-------------------------
Technical Support Department