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[COMPLETED] Announcement - DNS Resolving issue

Dear Valued Customers,

Announcement Update:

Date: 13th Nov 2019
Time: 4.40 PM MYT

DNS issues has been resolved, kindly flushdns before attempt.

How to flushdns?


Date: 13th Nov 2019
Time: 11.00 AM MYT


For domain owners who are using the following pair of Name Server will be affected:



Announcement Description:

Our team notice some of the domain that point to the above name server is experiencing DNS resolving issues at this moment.

What is DNS (Domain Name System) ?

Computers  can only communicate using series of numbers, so DNS was developed as a sort of “phone book” that translates the domain you enter in your browser into a computer readable IP.

What is NS (Name Server) ?

A name server is a computer application that implements a network service for  providing responses to queries against a directory service @ "phone book"

Announcement status:

We are performing a details check on NS servers and post another updates once it become available.

If you require further assistance, please reach us at

Thank you very much for your attention!

Best Regards,

Support Team
Support Department