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[COMPLETED] Scheduled Maintenance - Server Consolidation: msv38-sh-darthmaul.mschosting.com [103.6.198.72]

Date: 3rd Jan 2020
Time: 10:44 PM MYT

Maintenance update:
The server consolidation has been completed successfully. All server services should now resume without noticeable impact. If you receive any issue after the maintenance kindly send an email to our Technical Support Department on [email protected]

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Dear Valued Clients,

Greetings from EXABYTES!


As  part of our continuous commitment to provide better services and better  hosting experience to our valued clients, Exabytes will be carrying out  a server consolidation exercise.


Date: 3rd Jan 2020
Time: 07:00 PM MYT
ETA: 5 hours


Maintenance affect

All clients hosted under msv38-sh-darthmaul.mschosting.com [103.6.198.72] will be affected by this consolidation exercise.


What will happen during the maintenance?

1. A downtime is to be expected during the server consolidation exercise.

2. There will be NO changes of IP addresses to your hosting account/server upon the completion of the consolidation exercise.

3. Server hostname will change to "soulsword.mschosting.com"

4. User that using server hostname for email client need to change to "soulsword.mschosting.com" 


What Are The Things You Need To Prepare?

We  recommend all clients to run a full data backup of their services with  us to the local desktop/laptop/external drive as an extra precaution for  this major consolidation exercise. Once again, we thank you for your   wonderful support, understanding and great patience.


If you have any concerns or questions about this migration exercise, please feel free to contact us at [email protected]


Best Regards,


Support Team

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Technical Support Department

                                                                                         
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