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Announcement - Email issue after security update

Dear Valued Clients,


Date: 24th Jan 2022


Who will be affected?

Linux shared hosting client's domain that involved in recent Security update:


18th Jan 2022
https://status.exabytes.my/incident/146206
19th Jan 2022
https://status.exabytes.my//incident/146207
20th Jan 2022
https://status.exabytes.my//incident/146208
21st Jan 2022
https://status.exabytes.my/incident/146213
22nd Jan 2022
https://status.exabytes.my/incident/146214
23rd Jan 2022
https://status.exabytes.my/incident/146215


Announcement detail:

There is a degradation performance at certain clients' IMAP connectivity after the security update.


Our team has reverted some values that were impacted by the above security update and it has been recovered.


Please do not hesitate to contact us via our helpdesk portal: https://support.exabytes.my if you are still concerned regarding this issue after reading this announcement.


Best Regards,


Support Team

......................................

Technical Support Department