Announcement: Website login pages return 503 errors
Dear clients,
*** Only clients host under cPanel environment will be affected ***
Announcement Details:
cPanel announce that after Imunify360 updates to 8.2.5-1, websites returned 503 error messages.
Apache's error_log ( /var/log/apache2/error_log ) returns the following:
------
Error on sending request(POST /json HTTP/1.1); uri(/index.php/json) content-length(10): ReceiveAckHdr: nothing to read from backend
------
Description
Imunify360 can apply updates automatically via its cron or cPanel updates. A recent update is causing some website login pages to return a 503 error. The Imunify360 team is aware of this problem and is investigating it.
Please follow the Imunify360 changelogs to determine when the issue DEF-30956 has been resolved.
Suggestion from cPanel
Downgrade Imunify packages and disable the rollout.
-------
yum downgrade imunify360-php-daemon imunify360-php-i360 yum config-manager --disable imunify*rollout* -------
Best regards,
Technical team
-------------------------
Technical Support Department