[COMPLETED] Services Disruption - Carnotaurus 103.6.196.63
Date: 30th Sept 2016
Time: 4:40 PM MYT +0800
Service Disruption Update:
All services on the server has started responding and will now resume their operation without any noticeable service impact.
Thank you for your patience and have a nice day!
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Dear Valued Customers,
Date: 30th Sept 2016
Time: 3:45 PM MYT +0800
Service Disruption update:
Our team identified that it is MySQL overload that lead to the incident.
The services is stable now and we will keep monitor it in next 30 minutes.
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Dear Valued Customers,
Date: 30th Sept 2016
Time: 2:45 PM MYT +0800
Service Disruption update:
Our team find out the server is in high load and all services is not available at the moment.
We are working on the server closely.
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Dear Valued Customers,
Date: 30th Sept 2016
Time: 2:30PM MYT +0800
ETA : N/A
* * * Only clients hosted on this server: Carnotaurus will be affected ***
Service Disruption Details:
Our monitoring system has detected that SMTP service for this server is not responding.
We will perform a details check on the server and post another updates once it become available.
Service Disruption Affects:
During the service disruption period SMTP service will not be available. Web and other mail services such as POP/IMAP is running as usual.
Best Regards,
Support Team
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Technical Support Department