[COMPLETED]Service Disruption - Yari [110.4.46.222]
Date : 07th November 2016
Time : 07:00 AM MYT +0800
Service Disruption Update:
BMR process has been completed. Server is up and HTTP (Web) and all services are responding and will now resume their operations smoothly without any noticeable service impact.
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Date : 06th November 2016
Time : 10:55 PM MYT +0800
Service Disruption Update:
We have re-started BMR process as server didn't boot up after reboot process
Service Disruption Affects:
During the time frame, all services resides on this server will not be available.
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Date : 06th November 2016
Time : 09:40 AM MYT +0800
Service Disruption Update:
We are going to perform the Windows update to update them to latest Windows patches.
This exercise might require another reboot tonight 9:00PM MYT as needed by the Windows Update action.
Service Disruption Affects:
During the time frame, all services resides on this server will not be available.
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Date : 06th November 2016
Time : 08:37 AM MYT +0800
Service Disruption Update:
Windows Driver is loaded as well as all related Windows Setting and policy. All services is loaded and working fine now.
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Date : 06th November 2016
Time : 08:28 AM MYT +0800
Service Disruption Update:
Microsoft Windows is fixed and able to access through console. Our engineer is current fixing the Windows Driver and related setting.
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Date : 06th November 2016
Time : 08:16 AM MYT +0800
Service Disruption Update:
Microsoft Windows is failed to access and our engineer is still working on it.
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Date : 06th November 2016
Time : 08:06 AM MYT +0800
Service Disruption Update:
BMR process has been completed.
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Date : 06th November 2016
Time : 07:30 AM MYT +0800
Service Disruption Update:
BMR process currently running at 84.00%
We will update the news announcement with the BMR status.
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Date : 06th November 2016
Time : 06:00 AM MYT +0800
Service Disruption Update:
BMR process currently running at 55.74%
We will update the news announcement with the BMR status.
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Date : 06th November 2016
Time : 04:00 AM MYT +0800
Service Disruption Update:
BMR process currently running at 23.74%
We will update the news announcement with the BMR status.
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Date: 06th November 2016
Time: 02:30 AM MYT +0800
The SSD that hold the OS data crashed and unable to boot up/ detected in the BIOS. Our engineers are proceed to replace SSD currently Bare Metal Restoration (BMR) process undergoing.
What is BMR?
Bare metal restore is a type of data recovery technique to restore our client application /user data from a backup sources.
We will provide you with the latest updates on our close monitoring and developments from time to time on BMR.
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Date: 06th November 2016
Time: 01:00 AM MYT +0800
Service Disruption Update:
Our engineers are still working on the server. We should come back as soon as there are any new updates.
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Dear Valued Customers,
Date: 05th November 2016
Time: 11:00 PM MYT +0800
ETA : N/A
*** Only clients hosted under this server will be affected and notify privately ***
Service Disruption Details:
Our monitoring system has detected the HTTP (Web) service for this server is not responding. Our technical engineers are checking and working on this.
We will perform a details check on the server and post another updates once it become available.
Service Disruption Affects:
During the service disruption, the HTTP (Web) service for this server will not be available.
Best Regards,
Support Team
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Technical Support Department
