[COMPLETED] Scheduled Server Maintenance - Backup service patching

Date: 23rd Jul 2018
Time: 11.30 PM MYT +0800

Maintenance Update:

Backup patching process completed successfully on all affected servers. Mail services will now resume their operation without any noticeable services impact.


if you face any issue kindly contact support.



Dear Valued Clients,

Date: 23rd Jul 2018
Time: 11.00 PM MYT +0800
ETA: 1 hour for each server

*** Only clients host under below servers will be affected ***

Affected servers:

SMTP12 (

SMTP13 (

Bahamut (

Maintenance Details:
To retain server data backup performance, we will arrange server backup service patching on aforementioned date / time for the stated server.

Maintenance Affect:
Server reboot action is needed to accomplish the backup service patching.Thus, mail services will not be available while reboot action executes

Best regards,  

Technical team  
Technical Support Department