[COMPLETED] Emergency Server Maintenance - Phantom 110.4.46.63

Dear Valued Customers,


Date: 6th May 2019

Time: 5.00 PM MYT


Maintenance Update:

We direct swap the workable backup (3rd May 2019) into one of the standby server and boot up the server after fail to repair the corrupted data.


Email data between 4th - 6th May 2019 that fall under the corrupted blocks is not available for restoration.


If you need further clarification on the maintenance or if you experience difficulties after the maintenance period, please email us at support@exabytes.my


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Date: 6th May 2019

Time: 4.45 PM MYT

ETA: N/A


Maintenance Update:

Our team start the file system check on this mail server now as the server start to show signs of instability from our monitoring system.


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Date: 6th May 2019

Time: 12.45 PM MYT

ETA: N/A


*** Only clients email services hosted under server : phantom 110.4.46.63 will be affected ***


Maintenance Details:
Our team notice there is a file system error and we schedule to run a file system check after office hour today urgently.

Maintenance Affect:

During the maintenance window, relevant mail services under this server will not available.


Best Regards,


Support Team

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Technical Support Department