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[COMPLETED] Scheduled Maintenance - Servers Consolidation: msv58-cl-willow.mschosting.com [ 103.6.196.94 ]

Date: 12th Nov 2019

Time: 8:15 AM MYT


Maintenance update: 

The server consolidation exercise has been completed. All server services should resume without any noticeable impact.


================

Dear Valued Clients,


Greetings from EXABYTES!


As part of our continuous commitment to provide better services and better hosting experience to our valued clients, Exabytes will be carrying out a server consolidation exercise.


Date: 11th Nov 2019

Time: 7:00 PM MYT

ETA: 5 hours


Maintenance affect

All clients hosted under msv58-cl-willow.mschosting.com [ 103.6.196.94 ] will be affected by this consolidation exercise.


What will happen during the maintenance? 

1. A downtime is to be expected during the server consolidation exercise.

2. There will be NO changes of IP addresses to your hosting account/server upon the completion of the consolidation exercise.

3. Server hostname will change to "msv62-cl-purple.mschosting.com"

4. User that using server hostname for email client need to change to “msv62-cl-purple.mschosting.com” 


What Are The Things You Need To Prepare?

We recommend all clients to run a full data backup of their services with us to the local desktop/laptop/external drive as an extra precaution for this major consolidation exercise. Once again, we thank you for your wonderful support, understanding and great patience.


If you have any concerns or questions about this migration exercise, please feel free to contact us at support@exabytes.my


Best Regards,


Support Team

......................................

Technical Support Department