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[COMPLETED] Scheduled Maintenance - Servers Consolidation: msv29-sh-hansolo.mschosting.com [103.6.198.28]

Date: 25th Nov 2019

Time: 11 PM MYT


Maintenance Update:

Scheduled  maintenance is completed on the affected server. Server is up with all  services and will now resume their operations smoothly without any  noticeable service impact.  


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Dear Valued Clients,


Greetings from EXABYTES!


As part of our continuous commitment to provide better services and   better  hosting experience to our valued clients, Exabytes will be   carrying out  a server consolidation exercise.


Date: 25th Nov 2019

Time: 7 PM MYT

ETA: 5 hours


Maintenance Affect

All clients hosted under msv29-sh-hansolo.mschosting.com [103.6.198.28] will be affected by this relocation maintenance.


What will happen during the maintenance? 

1. A downtime is to be expected during the server consolidation exercise.

2. There will be NO changes of IP addresses to your hosting account/server upon the completion of the consolidation exercise.

3. Server hostname will be changing to  naan.mschosting.com 

4. User that using server hostname for email client need to change to  naan.mschosting.com


What Are The Things You Need To Prepare?

We recommend all clients to run a full data backup of their services  with  us to the local desktop/laptop/external drive as an extra  precaution  for  this major consolidation exercise. Once again, we thank  you for  your  wonderful support, understanding and great patience.


If you have any concerns or questions about this migration exercise, please feel free to contact us at support@exabytes.my


Best Regards,


Support Team

......................................

Technical Support Department