[COMPLETED] Service Disruption - SMTP12 - 110.4.46.103
Date : 01st May 2016
Time: 08:20 PM MYT
Service Disruption Update:
BMR process for C: partition is completed. All mail services now resume their operations smoothly at server end without any noticeable service impact.Thank you for your patience and have a nice day!
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Date : 01st May 2016
Time: 07:30 PM MYT
ETA : N/A
Service Disruption Update:
BMR process is still running for C: partition.
We will post another updates once it become available.
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Date : 01st May 2016
Time: 05:00 PM MYT
ETA : N/A
Service Disruption Update:
The checkdisk process is completed on the C: partition and we have found a file system is corrupted on the C: partition. We are going to perform BMR (Bare metal restore) for C: partition.
What is BMR?
Bare metal restore is a type of data recovery technique to restore our client application / user data from a backup sources.
We will post another updates once it become available.
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Date : 01st May 2016
Time: 04:30 PM MYT
ETA : N/A
Service Disruption Update:
Checkdisk process is running on server.
We will post another updates once it become available.
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Date : 01st May 2016
Time: 04:00 PM MYT
ETA : N/A
Service Disruption Update:
Our engineers are still working on the issue.
We will post another updates once it become available.
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Date : 01st May 2016
Time: 02:00 PM MYT
ETA : N/A
Service Disruption Update:
Our engineers are still working on the issue.
We will post another updates once it become available.
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Date : 01st May 2016
Time: 12:00 PM MYT
ETA : N/A
Service Disruption Update:
Our engineers are still working on the issue.
We will post another updates once it become available.
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Dear Valued Customers,
Date : 01st May 2016
Time: 10:30 AM MYT
ETA : N/A
*** Only client's email services hosted on this server SMTP12 will be affected ***
Service Disruption Details:
Our Monitoring system found that all mail services for this server are not responding.
We will perform a details check on the server and post another updates once it become available.
Service Disruption Effects:
During the service disruption period, IMAP, SMTP, POP3 and Webmail services inside this server will not be available.
Best Regards,
Support Team
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Technical Support Department
