[COMPLETED] Scheduled Server maintenance: Network Switch Relocation (B)
Date: 11th Aug 2017
Time: 10.00 PM MYT
Maintenance Update:
Batch B2 - Network Switch Relocation (B) scheduled maintenance is successfully completed on the affected servers, all services are up and will now resume their operations without any noticeable service impact.
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Date: 10th Aug 2017
Time: 9.45 PM MYT
Maintenance Update:
Batch B1 - Network Switch Relocation (B) scheduled maintenance is successfully completed on the affected servers, all services are up and will now resume their operations without any noticeable service impact.
We will update further with scheduled batches on this announcement.
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Dear Clients,
Thanks for your support to Exabytes Network.
Our team will conduct a Network Switch relocation for the entire rack that served the Shared Hosting Servers with scheduled to complete in 2 days time. Detail of affected server and description of the maintenance stated as per below.
Batch B1 Maintenance Date: 10th Aug 2017
Batch B1 Maintenance Time: 9.00 PM MYT
Batch B1 Affected Server :
Aggron2 110.4.46.68
Aman 103.6.199.104
Bahamut 110.4.46.112
Caladbolg 110.4.46.154
Casablanca 110.4.46.117
Davion2 110.4.46.98
Destro 110.4.46.219
Gansus 110.4.46.205
Halduron 110.4.46.193
Jerejak 110.4.46.105
Kapas 110.4.46.60
Ketam 110.4.46.97
Kusanagi 110.4.46.111
Pangkor 110.4.46.90
Payar 110.4.46.67
Perhentian 110.4.46.48
Phantom 110.4.46.63
Rawa 110.4.46.40
Redang 110.4.46.231
Sgperak 110.4.46.29
Sipadan 103.6.199.110
SMTP10 110.4.46.223
SMTP1 110.4.46.75
SMTP14 110.4.46.170
SMTP15 103.6.199.32
SMTP4 110.4.46.156
SMTP7 110.4.46.179
SMTP9 110.4.46.210
SMTPPro01 103.6.199.201
Tioman 103.6.199.102
Turalyon 110.4.46.74
Ultima 110.4.46.195
Batch B2 Maintenance Date: 11th Aug 2017
Batch B2 Maintenance Time: 9.00 PM MYT
Batch B2 Affected Server :
Allium 103.6.199.134
Anubris 110.4.46.220
Arena 110.4.46.102
Ares 110.4.46.49
Artemis 110.4.46.248
Arthas 110.4.46.204
Blazefury 110.4.46.183
Dahlia 103.6.199.135
Durendal 110.4.46.202
Empusa 103.6.199.74
Enyo 103.6.199.23
Excalibur2 110.4.46.107
Exsm15 103.6.199.118
Extrange 110.4.46.237
Garuda 110.4.46.160
Hera 103.6.199.49
Jaraxxus2 110.4.46.215
Jotun 110.4.46.211
Mimiron 110.4.46.214
Mountainking 103.6.199.130
Niniron 110.4.46.163
Osiris 110.4.46.243
Oswin 110.4.46.121
Pandaren 110.4.46.212
Pegasus 110.4.46.181
Pulau 110.4.46.57
Ragnaros 110.4.46.218
Rio 110.4.46.224
Sagitaurus 110.4.46.51
Scorpio 110.4.46.52
SMTP11 110.4.46.177
SMTP12 110.4.46.103
SMTP13 103.6.199.30
SMTP2 103.6.199.31
SMTP3 110.4.46.7
SMTP8 110.4.46.200
Tachi 110.4.46.17
Tansy 103.6.199.136
Thorim 110.4.46.227
Tiamat 110.4.46.6
Yari 110.4.46.225
Maintenance detail:
The maintenance process will include switching the network switch from the current facing rear side to the front face of the rack.
The maintenance process are listed below:
During the process of step 3 to 4, there will be network downtime around 10~15 minutes where all of your server services will be unavailable.
We have estimated the whole process will take around 30~45 minutes to complete where the Network downtime will take around 10~15 minutes.
To verify your website or email services is hosted on above listed server. User may perform step as per below.
Best Regards,
Support Team
......................................
Technical Support Department
Thanks for your support to Exabytes Network.
Our team will conduct a Network Switch relocation for the entire rack that served the Shared Hosting Servers with scheduled to complete in 2 days time. Detail of affected server and description of the maintenance stated as per below.
Batch B1 Maintenance Date: 10th Aug 2017
Batch B1 Maintenance Time: 9.00 PM MYT
Batch B1 Affected Server :
Aggron2 110.4.46.68
Aman 103.6.199.104
Bahamut 110.4.46.112
Caladbolg 110.4.46.154
Casablanca 110.4.46.117
Davion2 110.4.46.98
Destro 110.4.46.219
Gansus 110.4.46.205
Halduron 110.4.46.193
Jerejak 110.4.46.105
Kapas 110.4.46.60
Ketam 110.4.46.97
Kusanagi 110.4.46.111
Pangkor 110.4.46.90
Payar 110.4.46.67
Perhentian 110.4.46.48
Phantom 110.4.46.63
Rawa 110.4.46.40
Redang 110.4.46.231
Sgperak 110.4.46.29
Sipadan 103.6.199.110
SMTP10 110.4.46.223
SMTP1 110.4.46.75
SMTP14 110.4.46.170
SMTP15 103.6.199.32
SMTP4 110.4.46.156
SMTP7 110.4.46.179
SMTP9 110.4.46.210
SMTPPro01 103.6.199.201
Tioman 103.6.199.102
Turalyon 110.4.46.74
Ultima 110.4.46.195
Batch B2 Maintenance Date: 11th Aug 2017
Batch B2 Maintenance Time: 9.00 PM MYT
Batch B2 Affected Server :
Allium 103.6.199.134
Anubris 110.4.46.220
Arena 110.4.46.102
Ares 110.4.46.49
Artemis 110.4.46.248
Arthas 110.4.46.204
Blazefury 110.4.46.183
Dahlia 103.6.199.135
Durendal 110.4.46.202
Empusa 103.6.199.74
Enyo 103.6.199.23
Excalibur2 110.4.46.107
Exsm15 103.6.199.118
Extrange 110.4.46.237
Garuda 110.4.46.160
Hera 103.6.199.49
Jaraxxus2 110.4.46.215
Jotun 110.4.46.211
Mimiron 110.4.46.214
Mountainking 103.6.199.130
Niniron 110.4.46.163
Osiris 110.4.46.243
Oswin 110.4.46.121
Pandaren 110.4.46.212
Pegasus 110.4.46.181
Pulau 110.4.46.57
Ragnaros 110.4.46.218
Rio 110.4.46.224
Sagitaurus 110.4.46.51
Scorpio 110.4.46.52
SMTP11 110.4.46.177
SMTP12 110.4.46.103
SMTP13 103.6.199.30
SMTP2 103.6.199.31
SMTP3 110.4.46.7
SMTP8 110.4.46.200
Tachi 110.4.46.17
Tansy 103.6.199.136
Thorim 110.4.46.227
Tiamat 110.4.46.6
Yari 110.4.46.225
Maintenance detail:
The maintenance process will include switching the network switch from the current facing rear side to the front face of the rack.
The maintenance process are listed below:
- We had prepared a temporary switch so that we can swap the cable to the temporary switch
- The actual switch will be unmounted and move to the front rack
- Start to unplug the cable
- Pull to the front and plug back to the actual network switch
During the process of step 3 to 4, there will be network downtime around 10~15 minutes where all of your server services will be unavailable.
We have estimated the whole process will take around 30~45 minutes to complete where the Network downtime will take around 10~15 minutes.
To verify your website or email services is hosted on above listed server. User may perform step as per below.
- Open "command prompt" from the windows program or simply type "cmd" under program list to locate the command prompt.
- Insert value "ping yourdomain.name" to grab your web service server IP and "ping mail.domain.name" to grab your mail service server IP, you may compare the output IP if it is listed under affected list. A sample of output showed as per below.
Best Regards,
Support Team
......................................
Technical Support Department