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[COMPLETED] Scheduled Maintenance - Server Relocation: []

Date: 14th May 2020
Time: 11.40 PM MYT

Maintenance update:
The server relocation has been completed. The server is now up and all server services now resumed without noticeable impact.


Dear Valued Clients,

Greetings from Exabytes!

As part of our continuous commitment to provide better services and better hosting experience to our valued clients, Exabytes will be carrying out an urgent server relocation at the following date/time:

Date: 14th May 2020
Time: 9 PM MYT
ETA : 5 hours

Affected server: []

Maintenance affect:

Smartermail dashboard and mail service under affected server will not be available during relocation.

What will happen during the relocation? 

1. A downtime is to be expected during the server relocation exercise.

2. There will be NO changes of IP addresses to your hosting account/server upon the completion of the server relocation .

What Are The Things You Need To Prepare?

We recommend all clients to run a full data backup of their services with us to the local desktop/laptop/external drive as an extra precaution for this relocation exercise.

Once again, we thank you for your wonderful support, understanding and great patience.

If you have any concerns or questions about this relocation exercise, please feel free to contact us at

Best Regards,

Support Team


Technical Support Department