Announcement - Sectigo Planned Maintenance

Dear clients,


One of our cPanel AutoSSL provider: Sectigo will be undergoing planned maintenance. 


Phase 1:

12 Feb 2023, 8.00 AM - 10.00 AM MYT

(approximately two hours)


Phase 2:

19 Feb 2023, 8.00 AM - 10.00 AM MYT

(approximately two hours)


Phase 3: 

26 Feb 2023, 8.00 AM -6.00 PM MYT

(approximately twelve hours)


During this window, websites that run AutoSSL will return errors such as the following:

AutoSSL returns The cPanel Store returned an error (X::InvalidArgument) in response to the request “POST ssl/certificate/free”: Generic exception
------


Maintenance detail:

The outage is a planned maintenance window and will be resolved automatically. 


Shared hosting clients:

We will remain using Sectigo as our default AutoSSL provider.


Temporary solution for Dedicated Server / VPS:

How To Install LetsEncrypt for AutoSSL?


Please feel free to contact our team even later on in case you need help during the maintenance period via https://support.exabytes.my 


Best Regards,


Support Team,
......................................
Technical Department