Announcement: Enhancing Email Security Measures!
Dear Client,
Start Date: 1st May 2024
Announcement detail:
Clients that use contact form/notification at their website/system MUST include/enable SMTP authentication before 1st May 2024.
Q&A
Q: Do I need to adjust anything on my email client? (Outlook/Thunderbird/Apple Mail)
A: No need, the above adjustment will only impact client that send out mail using website/system.
Q: Is Webmail that I access via webmail.domain.com (Roudcube) or mail.domain.com (Smartermail) impact by it?
A: No, Webmail should continue to function as usual without any changes required on your end.
Q, What if my website host with third party and email is with Exabytes?
A: Your website should continue to function as usual without any changes required on your end for both.
Q, What if my website host with Exabytes and email is with third party?
A: Please contact your web developer to double check on the code/plugins/configuration that link with email authentication.
Example 1:
$mail->SMTPAuth = true;
$mail->Username =email@yourdomain.com;
$mail->Password = "xxxxxxxx";
Example 2:
Q, What if my website with Exabytes but do not use any kind of contact form or notification? (Just landing page)
A: Your website should continue to function as usual without any changes required on your end.
Q, Do I need to do anything if I already contact support previously to check on this announcement?
A: No need, it is refer to the same policy.
Recommended Actions:
WordPress:
Gmail:
OpenCart2:
Drupal:
Joomla:
PHP/ASP:
Best Regards,
Afiq Yuswira
Technical Support
