[COMPLETED] Service Disruption - CX-CLOUD-01 Network issue.

Date: 07th Dec 2016
Time: 9:00 AM MYT+0800

Service Disruption Update:
Services for these Virtual Servers started responding and will now resume their operations without any noticeable service impact.

Thank you for your patience!

Date: 07th Dec 2016
Time: 06:30AM MYT +0800

ETA :  N/A

Service Disruption Details:

Our concerned team is checking on this.

We will perform a details check on this and post another updates once it become available.

Date: 07th Dec 2016
Time: 04:30AM MYT +0800

ETA :  N/A

Service Disruption Details:

Our concerned team is checking on this.

We will perform a details check on this and post another updates once it become available.

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Dear Valued Customers,
 
Date: 07th Dec 2016
Time: 02:30AM MYT +0800
ETA :  N/A

*** Only clients hosted on this CX-CLOUD-01 servers will be affected ***

Service Disruption Details:

Currently, there is network disruption occurred as reported by our provider and our concerned team is checking on this.

We will perform a details check on this and post another updates once it become available.

Service Disruption Affects:
During the service disruption period all services for this Virtual Servers will not be available.

Affected virtual server IP range stated as below:

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Affected Cloud zone: CX-CLOUD-01

Virtual Servers IP Range: 103.13.120.x / 103.13.122.x
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Best Regards,

Support Team
....................................
Technical Support Department.