[COMPLETED] Service Disruption - Windows : Thorim (110.4.46.227)

Date: 13th Feb 2017

Time:  04:20 PM MYT+0800

Service Disruption Update:
FTP and HTTP (Web)
services started responding and will now resume their operation without any noticeable services impact.


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Date: 13th Feb 2017

Time:  11:40 AM MYT+0800
ETA: N/A

Service Disruption Update:
Restoration process still running on the server. Currently 90% has beem completed.

We shall keep the initializing process updated on this support announcement. We appreciate your patience in this regards.

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Date: 13th Feb 2017

Time:  09:30 AM MYT+0800
ETA: N/A

Service Disruption Update:
Restoration process still running on the server. Currently 80% has beem completed.

We shall keep the initializing process updated on this support announcement. We appreciate your patience in this regards.

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Date: 12th Feb 2017
Time: 10:45 PM MYT+0800
ETA: N/A

Service Disruption Update:
Our team is currently running the restoration process on the server.

We shall keep the initializing process updated on this support announcement. We appreciate your patience in this regards.

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Date: 12th Feb 2017
Time: 07:30 PM MYT+0800
ETA: N/A

Service Disruption Update:
Our engineers are still working on the server. We should come back as soon as there are any new updates.

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Dear Valued Clients

Date: 12th Feb 2017
Time: 05:00 PM MYT+0800
ETA: N/A

*** Only clients hosted on the Thorim (110.4.46.227)- Windows servers will be affected ***

Service Disruption Details:
Our monitoring system has detected that FTP and HTTP (Web) services for this server are not responding. Our technical engineers are checking and working on this.

We will perform a details check on the server and post another updates once it become available.
 
Service Disruption Affects:
During the service disruption FTP and HTTP (Web) services for this server will not be available.

Best regards,

Support team
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Technical Support Team