[COMPLETED] Scheduled maintenance - VPS Security Update: TCP SACK PANIC
Date : 13th July 2019
Time : 10.00 PM MYT
Maintenance Update :
Scheduled maintenance security update on all Linux servers has been completed.
All services on all Linux listed SSDVPS servers will now resume their operations without any noticeable service impact.
Dear Valued Customers,
**Only clients subscribed Linux VPS service and match with the nodeid will experience service disruption**
Start: 13th July 2019, 8.00 PM MYT
End: 13th July 2019, 11.59 PM MYT
ETA: 30 mins for each server
As refer to the following Security announcement by Red Hat:
What is TCP SACK PANIC?
TCP SACK PANIC allows a remote attacker to trigger kernel panic on Linux kernels.
Our team will perform scheduled security update for the following servers:
|SSDVPS01 with label nodeid 19
|SSDVPS02 with label nodeid 30
|SSDVPS03 with label nodeid 21
|SSDVPS04 with label nodeid 22
|SSDVPS05 with label nodeid 23
|SSDVPS06 with label nodeid 25
|SSDVPS07 with label nodeid 26
|SSDVPS08 with label nodeid 28
|SSDVPS09 with label nodeid 29
|SSDVPS10 with label nodeid 31
|SSDVPS11 with label nodeid 32
|SSDVPS12 with label nodeid 33
|SSDVPS13 with label nodeid 34
|SSDVPS14 with label nodeid 35
|SSDVPS15 with label nodeid 36
|SSDVPS16 with label nodeid 37
|SSDVPS17 with label nodeid 41
|SSDVPS18 with label nodeid 42
|SSDVPS19 with label nodeid 43
|SSDVPS20 with label nodeid 44
|SSDVPS21 with label nodeid 45
|SSDVPS22 with label nodeid 46
|SSDVPS23 with label nodeid 47
|SSDVPS24 with label nodeid 48
|SSDVPS25 with label nodeid 49
|SSDVPS26 with label nodeid 51
|SSDVPS27 with label nodeid 52
|SSDVPS28 with label nodeid 53
|SSDVPS29 with label nodeid 54
|SSDVPS30 with label nodeid 55
All services will be temporarily inaccessible during our reboot to apply new update.
How to check if your administrate virtual machine host under the affected server list?
In order to verify your operation virtual machine under the affected range, may refer to the step below.
Login to client area login portal via portal (https://billing.exabytes.com.my/mypanel/clientarea.php)
Proceed to click on "Services" > "My Services" from the drop down option list.
Select and click on your active VPS service that intended to verify.
Under the load out result, click on "Additional Information" tab.
The "nodeid" with the reference number shall turn up on your screen.
Verify if the nodeid exists under above affected list. If the number match, that implies your administrate virtual machine are under the scheduled maintenance list and disruption shall expect while the maintenance window kick start.
For VPS client, please access remotely via SSH (Putty) then apply the following command to update the patch
# yum update kernel
Server reboot is recommended after applying it.
After the update, please run the following command to check the status
wget https://access.redhat.com/sites/default/files/cve-2019-11477--2019-06-17-1629.sh ; sh cve-2019-11477--2019-06-17-1629.sh
The safe output will show as following:
Please do not hesitate to contact us by creating a Helpdesk Ticket at https://support.exabytes.com.my if you have any enquiries regarding this maintenance exercise.
Technical Support Department