Enabling Two Factor Authentication for SmarterMail

This knowledge base is to show how to Enable 2FA for Smartermail accounts.

First the verification code can be generated from an authenticator app like Google or Microsoft Authenticator (this app is available for both iOS and Android) or emailed to your recovery email on file.

To Enable 2FA, use the following steps:-

1. Log into the mail server through http://mail.yourdomain.com

2. Go to Settings (Gear icon)

3. Look for Two step Authentication Option

You will then be able to select if you would like the verification code to be sent via email or with an authenticator application.

Recovery Email Address: This will send a verification code to the recovery email address you have on file. Noted: If you didn't receive the verification code in your inbox, check your junk or spam folder. 


Authenticator App: You will use your authenticator app (i.e.: Microsoft Authenticator, Google Authenticator) to retrieve your verification code.

4. Click Next

5. Scan and provide the verification code it sent you and click Check to enable Google Authenticator. 

Below example google authenticator code will show

Now, anytime you log into http://mail.yourdomain.com you will be required to enter in the new verification code.

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