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Announcement - Implementation date of SST by Exabytes

Dear valued clients,

With the implementation of SST in Malaysia effective from 1 September 2018, Exabytes will impose service tax on all taxable services rendered from 1 September 2018, under the Service Tax Guideline on Information Technology Services dated 9 September 2018.


All customers are encouraged login to our Billing System to have a check on their unpaid invoices. If you have submitted your payment, kindly email the payment slip or bank transfer summary to immediately.


1) Visit:

2) Key in your email address and password, and click on the Login button.

** Click on ‘Request a Password Reset’ if you have forgotten your password.


Billing procedures can be found at:


Thank you very much for your attention. 


If you have any further enquiries, please do not hesitate to contact us at


To know better here's a breakdown of what SST and GST are:

Sales and Services Tax (SST) 
The Sales Tax is only imposed on the manufacturer level, the Service Tax is imposed on consumers that are using tax services. SST rates are less transparent than the GST which had a standard 6% rate, the SST rates vary from 6 or 10%.

Goods and Services Tax (GST)
GST covers everyone, retailers, and trades. The sales tax only covers manufacturers while services tax covers certain prescribed services like professional services. The suppliers could claim back the GST from the government, however, the government does not instantly refund the GST claims, causing issues for the companies operating cash flow.

Best Regards,


Billing Department