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Announcement: MSP Control version upgrading

Dear Valued Customers,


Date: 1st July 2021


One of our Windows shared hosting control panel: MSP Control release a new version.


Users will receive the following message when access to their control panel.

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The website has incorrect MSPControl license. Please contact system administrator in case you have problems while using the website.

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Announcement Details:

Our team will arrange control panel version upgrading to latest MSP Control V3 and provide a new administration experience to all users. 


We will share more detail about the upgrading shortly.


Affected users:

Windows shared hosting clients that access their MSP Control panel under the following IPs

https://ares.mschosting.com  110.4.46.49 

https://pulau.mschosting.com 103.6.199.100


To verify your control panel is hosted on above listed server.

User may perform step as per below.

  1. Open "command prompt" from the windows program or simply type "cmd" under program list to locate the command prompt.
  2. Insert  value "ping cp.domain.com" to grab your control panel IP, you may compare the output IP if it is listed under affected list. 


Announcement effect:

During this period, users unable to access MSP Control (http://cp.domain.com) to perform activity that related with FTP account, email account and website creation.


Web, MySQL and mail services will remain unaffected.


Please do not hesitate to contact us by email to support@exabytes.my if you need an urgent assistance . Thank You!


Best regards,


Technical team

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Technical Support Department