Announcement: MSP Control version upgrading
Dear Valued Customers,
Date: 1st July 2021
One of our Windows shared hosting control panel: MSP Control release a new version.
Users will receive the following message when access to their control panel.
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The website has incorrect MSPControl license. Please contact system administrator in case you have problems while using the website.
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Announcement Details:
Our team will arrange control panel version upgrading to latest MSP Control V3 and provide a new administration experience to all users.
We will share more detail about the upgrading shortly.
Affected users:
Windows shared hosting clients that access their MSP Control panel under the following IPs
https://ares.mschosting.com 110.4.46.49
https://pulau.mschosting.com 103.6.199.100
To verify your control panel is hosted on above listed server.
User may perform step as per below.
- Open "command prompt" from the windows program or simply type "cmd" under program list to locate the command prompt.
- Insert value "ping cp.domain.com" to grab your control panel IP, you may compare the output IP if it is listed under affected list.
Announcement effect:
During this period, users unable to access MSP Control (http://cp.domain.com) to perform activity that related with FTP account, email account and website creation.
Web, MySQL and mail services will remain unaffected.
Please do not hesitate to contact us by email to [email protected] if you need an urgent assistance . Thank You!
Best regards,
Technical team
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Technical Support Department