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[COMPLETED] Service Disruption - Exabytes MY Billing System

Dear Valued Clients,


Date : 11st Dec 2019

Time : 10.30 AM MYT

ETA : NA


Service Disruption update:

Our team have reverted the status correctly.


===============

Date : 11st Dec 2019

Time : 10.00 AM MYT

ETA : NA


Service Disruption Details:

Our team notice that certain account in our MY billing system https://billing.exabytes.com.my/mypanel/clientarea.php do not reflect status correctly.


We are extracting related logs to further revert the status.


Service Disruption affects:

Affected account's services will not available temporary until reversion.


If you have any concerns or questions about this incident, please feel free to contact us at support@exabytes.my


Best Regards,


Support Team
......................................
Technical Support Department