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[COMPLETED] Services Disruption - Katana cluster [110.4.46.99 ]

Date: 20th May 2020
Time: 1:00 AM MYT

Service Disruption Update:

HTTP and DNS services for this server started responding and will resume their operations without any noticeable service impact.


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Dear Valued Customers,

Date: 19th May 2020
Time: 11:30 PM MYT

***Only client's hosted on Katana server will be affected ***

Service Disruption Details:

Our monitoring team found that HTTP and DNS services for this server are not responding. We will perform a details check on the server and post another update once it becomes available.

Service Disruption Effects:
During the service disruption period, this services inside this server will not be available.

Best Regards,
Support Team
 ......................................

Technical Support Department