[COMPLETED] Services Disruption - Katana cluster [ ]

Date: 20th May 2020
Time: 1:00 AM MYT

Service Disruption Update:

HTTP and DNS services for this server started responding and will resume their operations without any noticeable service impact.


Dear Valued Customers,

Date: 19th May 2020
Time: 11:30 PM MYT

***Only client's hosted on Katana server will be affected ***

Service Disruption Details:

Our monitoring team found that HTTP and DNS services for this server are not responding. We will perform a details check on the server and post another update once it becomes available.

Service Disruption Effects:
During the service disruption period, this services inside this server will not be available.

Best Regards,
Support Team

Technical Support Department