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[COMPLETED] Scheduled Server Upgrading - Katana cluster

Dear Clients,


Date of migration:  21st Feb  - 9th Mar 2017

ETA: 1 hour


List of server and migration date:

Date: 21st Feb 2017

Server: Yari 110.4.46.222


Date: 22nd Feb 2017

Server: Pandaren 110.4.46.171


Date: 23rd Feb 2017

Server: Blazefury 110.4.46.66


Date: 24th Feb 2017

Server: Ragnaros 110.4.46.157


Date: 28th Feb 2017

Server: Anubris 110.4.46.150


Date: 1st Mar 2017

Server: Arena 110.4.46.102


Date: 2nd Mar 2017

Server: Casablanca 110.4.46.117


Date: 3rd Mar 2017

Server: Destro 110.4.46.123


Date: 7th Mar 2017

Server: Arthas 110.4.46.4


Date: 8th Mar 2017

Server: Durendal 110.4.46.108


Date: 9th Mar 2017

Server: Miniron 110.4.46.162


Migration Details:
Exabytes will be upgrading all the existing Windows Shared and Reseller accounts from Windows 2008 to the latest Windows 2012 based Operating System. 


The new Windows Server 2012 offers a lengthy list of improvements compared with Windows Server 2008, including better security, extensive scalability, new operational roles and far more.


What Do You Need To Know About This Migration?


(A) Major features that will not be affected:
1) Email
All existing email entries will remain unchanged including email data, configurations, login details, contacts and IP.


2) Database
No MySQL server involve in this migration.


3) Name server
Existing name server will remain unchanged, for example, ns103 and ns104.mschosting.com and so on. Resellers and normal shared hosting clients’ private name server will function as usual.


4) SSL
If you have an existing SSL certificate installed on your hosting, everything will remain after the upgrading.


5) FTP

FTP login will not be migratable and client will need to reset their FTP account password after the migration.


6) Control Panel

The URL and login remain the same.


(C) Recommended preparation
We recommend all users to run a full data backup for their web files to their local desktop/laptop/external drive as an extra precaution for this migration exercise.


If you have any concerns or questions about this migration exercise, kindly create a NEW case at https://support.exabytes.com.my/support/tickets/new , this will allow us to assist you immediately.


Best Regards,



Support Team
......................................
Technical Support Department