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[COMPLETED] Scheduled Server Maintenance - Smartermail upgrade: SMTP10 -

Date: 24th Aug 2016
Time: 10:30PM MYT

 Maintenance update:
The Smartermail upgrade was successfully completed.
All mail services will now resume their operations smoothly without any noticeable service impact.


Dear Valued Customers,

*** Only clients that affected will be notified privately ***
Date: 24th Aug 2016
Time: 09:00PM MYT
ETA : 2 hours
Maintenance details:
Our team will migrate mail server: SMTP10- to new  upgraded Smartermail version from 14.x to 15.x
There will be changes on the Webmail Interfaces and many great features will be added.

Maintenance affects:
During this maintenance, the server will be bring offline for migration purpose and you won’t be able to access to the email account.
Please bare with this temporary outage as this upgrade is done solely to provide our customers the best possible service, and we thank you for your kind cooperation.
If you need further information and clarification on the maintenance or if you experience difficulties after the maintenance period, please contact us via helpdesk at or email us at   

Best regards,

Technical Support Department