To reset your cPanel password due to a forgotten login, please follow the steps outlined below:
1. Access our client billing system.
Exabytes Billing System at the following URL:
https://billing.exabytes.com.my/mypanel/clientarea.php (For MY clients)
https://billing.exabytes.sg/mypanel/clientarea.php (For SG clients)
https://billing.exabytes.com/mypanel/clientarea.php (For US clients)
2. Select Services > My Services to see the services you are subscribed to.
3. Your hosting details will be displayed; click on the name of the hosting.
4. Click Change Password. Input your new desired password and select Save Changes.
You should now be able to log into your cPanel control panel using the new username and password.
If you still encounter issues accessing the cPanel, please submit a support ticket with your cPanel domain name.