What happens after I purchase a web hosting?

After you receive confirmation that your order has been successful, our customer service team will activate your hosting account.


Once activated, you will get a "Welcome Email" from our customer service department. This email will contain all the pertinent details regarding your subscribed hosting account, so please make sure to check both your Inbox and Junk folder for it.


Upon receiving the Welcome Email, please verify the login details by accessing the cPanel. If you encounter any issues, feel free to reach out to us at support@exabytes.my for further assistance. 


After you've successfully logged into your Plesk account, kindly proceed to change your password right away.


Next, you can start creating email accounts for your email communication needs. 


There are several ways to upload your web files to the hosting account:


Option 1 - Create an FTP account and upload files via an FTP Client (FileZilla)


Option 2 - Upload files using the File Manager 

Login to Plesk -> File Manager -> Upload 


Option 3 - Install the default predefined WordPress application


HAPPY TRYING!

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