How to Setup Exchange Web Services (EWS) account in Outlook

NOTICE

  • The EWS license is exclusively offered with our EBiz Mail PRO Business Premium Email Hosting plan
  • Pre-requisite (add CNAME and SRV records for the domain through the DNS provider or control panel where the domain nameserver is managed) 

Example record


CNAME Records for autodiscover: 

Autodiscover IN CNAME sm.hostname.com 

 

SRV Records for autodiscover 

_Autodiscover._tcp IN SRV  0 0 443 sm.hostname.com 


sm.hostname refers to the mail server hostname for example smtppro39.mschosting.com


Refer to the Welcome Email for details about the mail server. Please reach out to us if you have any questions regarding the DNS setup.


Installation steps


1. Open Microsoft Outlook > File > Add Account

2. Enter your email address and click on Advanced options, then check the box for “Let me set up my account manually.”

3. Select Exchange.

4. Click Next to continue.

5. Your setup should now be complete.

6. Restart Microsoft Outlook to apply the changes.

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