Email Forwarding Policy


Email Forwarding Policy
 used to protect shared environment email server from email blocking,

greylisting, blocklisting from known email services provider. 


Email Forwarding generally refer to operation of re-sending an email message delivered to your

mailbox to another email address that you set from your webmail on both of our Windows and Linux

Shared environment/Reseller hosting services


Also, you ARE allowed to forward the email manually reside using email forwarding from your

webmail to the following Email Service Provider.  


Automatic Email forwarding to the following Service Providers will no longer be permitted for domains

that reside on our shared Hosting.


Effective since 1 July 2007
-aol.com
-comcast.net
-att.net
-msn.com
-hotmail.com

Effective from 1st May 2008
-yahoo.com
-gmail.com
-tm.net.my
-streamyx.com
-rocketmail.com

Online Group:
-Yahoo! Group(yahoogroups.com)
-Google Group(googlegroups.com)

Effective from 1st August 2012
-outlook.com

-live.com

-inbox.com
 
In order to ensure deliver ability of email sent by our customers to accounts at the above noted domains,

we are forced to block all email forwarding to these domains. Presently, all of these domains have extremely stringent anti-spam filtering policies in place. If one of our customers configures their email account hosted

with us to forward to their personal mailbox with one of the noted service providers and the service provider

detects that message as spam, they believe that we are the source of the spam. As a result, our mail server

gets blocklisted, even though we are not responsible for this spam.
 
Unfortunately, even though we are not responsible for this spam, these service providers noted have repeatedly been blocklisting our mail servers, causing legitimate email to be blocked. If you or your customers have

forwarders configured to one of the above service providers, please remove the forwarding and convert

them to POP3 accounts.
 
Also, please note that this decision only impacts forwarders. You will still be able to send email or forward

email manually to the above noted service providers. In fact, this change will actually make mail delivery

to these service providers more reliable, since they will not be repeatedly blocklisitour servers.
 

 

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