1. Access our client billing system by logging in at:
For (MY) clients: https://billing.exabytes.com.my/mypanel/clientarea.php
For (US) clients: https://billing.exabytes.com/mypanel/clientarea.php
For (SG) clients: https://billing.exabytes.sg/mypanel/clientarea.php
2. At the top of the menu, navigate to > Domains > Manage DNS.
3. Click on Edit the zone domain name to modify your SPF, DKIM, and DMARC settings.
4. Click Add Record, then choose TXT to define your SPF record, and then Add record.
Name: Your domain name (domainname.com)
Type: TXT
TTL: 3600
RDATA: Your SPF record data
How to obtain your SPF record?
Login to your cPanel > Go to Email > Click on Email Deliverability
Then click Manage 
After that, COPY the record to add it to your DNS management.
Example of SPF content as a TXT record is as follows:-
Dedicated Server/SSDVPS: v=spf1 a mx ip4:x.x.x.x ~all
Shared Hosting: v=spf1 include:se.mschosting.com -all
5. Next, add the DKIM record
Name: Your domain name (domainname.com)
Type: TXT
TTL: 3600
RDATA: Your DKIM record data
How to find your DKIM record
Plesk : https://support.plesk.com/hc/en-us/articles/115001027705-How-to-check-if-DKIM-is-working-on-a-domain &
https://support.plesk.com/hc/en-us/articles/115000214973-How-to-get-the-DKIM-public-key-from-Plesk-if-DNS-is-not-installed-
6. For DMARC, it follows a standard format. Here are three common options for how recipient servers can manage emails from your
domain that do not pass SPF validation.
None: v=DMARC1; p=none; sp=none; rf=afrf; pct=100; ri=86400
Reject: v=DMARC1; p=reject; sp=none; rf=afrf; pct=100; ri=86400
Quarantine: v=DMARC1; p=quarantine; sp=none; rf=afrf; pct=100; ri=86400
None : This option will merely observe DMARC results without taking specific action against failing emails.
Quarantine : This option will place failing emails into quarantine, often landing them in the receiver's junk folder.
Reject : This option will deny all emails that fail the DMARC check at the SMTP level, resulting in a bounce during the sending process.
NOTE:
Please note that this DMARC record must be added as a subdomain _dmarc
7. Finally, instructions on enabling PTR record
Dedicated Server/SSDVPS: For Dedicated/SSDVPS, please reach out to our support team to enable it from the backend.
Shared Hosting: This is automatically enabled when you add the domain to the hosting account.
You can verify the record using the following online tool:
https://www.appmaildev.com/en/dkim/
Click on Next Step > An email will be generated for you to send to test-2394ff92@appmaildev.com > Copy the email and kindly send it from your email domain to test-2394ff92@appmaildev.com
The result displayed below will indicate the success of the record addition and confirmation of passage.
