Any complaints or claims regarding a domain name can be lodged via firstname.lastname@example.org (Abuse Department), with the following documents and information required:
- The trademark, name, any forms of marks, or other indicia of origin ("mark") that is claimed to be infringed;
- Registration certificate and number of the mark;
- The owner of the mark, including the name, registered address and telephone number;
- Background, such other information of the mark;
- A description of the infringement of the mark, the manner, method, location;
- Sufficient evidence that disputed domain or website is a customer of Exabytes; and
- Such other documents which Exabytes may request for the purposes of the complaint.