Supported Operating System and Environment:

Agent for Windows 

  • Windows XP Professional SP2+ (x86, x64)
  • Windows Server 2003/2003 R2 – Standard and Enterprise editions (x86, x64)
  • Windows Small Business Server 2003/2003 R2
  • Windows Vista – all editions
  • Windows Server 2008 – Standard, Enterprise, Datacenter, and Web editions (x86, x64)
  • Windows Small Business Server 2008
  • Windows 7 – all editions
  • Windows Server 2008 R2 – Standard, Enterprise, Datacenter, Foundation, and Web editions
  • Windows MultiPoint Server 2010/2011/2012
  • Windows Small Business Server 2011 – all editions
  • Windows 8/8.1 – all editions except for the Windows RT editions (x86, x64)
  • Windows Server 2012/2012 R2 – all editions
  • Windows Storage Server 2003/2008/2008 R2/2012/2012 R2
  • Windows 10 – Home, Pro, Education, and Enterprise editions
  • Windows Server 2016 – all installation options, except for Nano Server


Agent for SQL, Agent for Exchange, and Agent for Active Directory 

Each of these agents can be installed on a machine running any operating system listed above and a supported version of the respective application.



Agent for Linux 

  • Linux with kernel from 2.6.9 to 4.5 and glibc 2.3.4 or later
  • Various x86 and x86_64 Linux distributions, including:
  • Red Hat Enterprise Linux 4.x, 5.x, 6.x, 7.0, 7.1, 7.2, 7.3, 7.4
  • Ubuntu 9.10, 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04, 13.10, 14.04, 14.10, 15.04, 15.10, 16.04, 16.10, 17.04
  • Fedora 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24
  • SUSE Linux Enterprise Server 10 and 11
  • SUSE Linux Enterprise Server 12 – supported on file systems, except for Btrfs
  • Debian 4, 5, 6, 7.0, 7.2, 7.4, 7.5, 7.6, 7.7, 8.0, 8.1, 8.2, 8.3, 8.4, 8.5, 8.6, 8.7, 8.8, 9
  • CentOS 5.x, 6.x, 7, 7.1, 7.2, 7.3
  • Oracle Linux 5.x, 6.x, 7.0, 7.1, 7.2, 7.3 – both Unbreakable Enterprise Kernel and Red Hat Compatible Kernel
  • CloudLinux 5.x, 6.x, 7, and 7.1
  • ClearOS 5.x, 6.x, 7, and 7.1

Before installing the product on a system that does not use RPM Package Manager, such as an Ubuntu system, you need to install this manager manually; for example, by running the following command (as the root user): apt-get install rpm


Agent for Mac 

  • OS X Mountain Lion 10.8
  • OS X Mavericks 10.9
  • OS X Yosemite 10.10
  • OS X El Capitan 10.11
  • macOS Sierra 10.12
  • macOS High Sierra 10.13


Agent for VMware 

  • This agent is delivered as a Windows application for running in any operating system listed above for Agent for Windows with the following exceptions:
  • 32-bit operating systems are not supported.
  • Windows XP, Windows Server 2003/2003 R2, and Windows Small Business Server 2003/2003 R2 are not supported.
  • VMware ESXi 4.1, 5.0, 5.1, 5.5, 6.0, 6.5


Agent for Hyper-V 

  • Windows Server 2008 (x64) with Hyper-V
  • Windows Server 2008 R2 with Hyper-V
  • Microsoft Hyper-V Server 2008/2008 R2
  • Windows Server 2012/2012 R2 with Hyper-V
  • Microsoft Hyper-V Server 2012/2012 R2
  • Windows 8, 8.1 (x64) with Hyper-V
  • Windows 10 – Pro, Education, and Enterprise editions with Hyper-V
  • Windows Server 2016 with Hyper-V – all installation options, except for Nano Server


Agent for Virtuozzo 

Virtuozzo 6.0.10


Supported Microsoft SQL Server Version

  • Microsoft SQL Server 2016
  • Microsoft SQL Server 2014
  • Microsoft SQL Server 2012
  • Microsoft SQL Server 2008 R2
  • Microsoft SQL Server 2008
  • Microsoft SQL Server 2005

Supported Microsoft Exchange Server Version

  • Microsoft Exchange Server 2016 – all editions.
  • Microsoft Exchange erver 2013 – all editions, Cumulative Update 1 (CU1) and later.
  • Microsoft Exchange Server 2010 – all editions, all service packs.
  • Microsoft Exchange Server 2007 – all editions, all service packs. Recovery of mailboxes and mailbox items is not supported.

Supported Microsoft SharePoint Version

  • Microsoft SharePoint 2013
  • Microsoft SharePoint Server 2010 SP1
  • Microsoft SharePoint Foundation 2010 SP1
  • Microsoft Office SharePoint Server 2007 SP2*
  • Microsoft Windows SharePoint Services 3.0 SP2*

*In order to use SharePoint Explorer with these versions, you need a SharePoint recovery farm to attach the databases to.

The backups or databases from which you extract data must originate from the same SharePoint version as the one where SharePoint Explorer is installed.