Retrieving Your Password for Exabytes Billing System

1.    Access the Exabytes Billing System by clicking here .


2.    Select "Forgot".





3.    A new page will load prompting you to enter your email address (as registered in the Exabytes Billing System).


       Type in your email address.





4.    Your password will be reset, and a new password will be emailed to you.


5.    Look for a password reset email in your inbox with the subject "Reset your password" from billing@exabytes.my.


6.    After receiving your new password, please attempt to log in again. You can create a strong password for your billing account, consisting of letters, numbers, and symbols.


If you continue to experience login issues, reach out to customer service at custcare@exabytes.my using your primary email.


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