1 ) Go to Exabytes Billing System at here


2 ) Click on "Forgot Password".


3 ) A new page will appear and ask you to key in your email address (as listed in Exabytes Billing System). Enter your email address.


4 ) Your password will be reset and the new password will be sent to your email address.


5 ) Once you received your new password, try login again. If you still not able to login, please contact customer service via custcare@exabytes.my. For verification purpose, you will need to provide Exabytes Customer Service with following information:


Domain Name:
Hosting Package:
Hosting Control Panel Login ID:
Hosting Control Panel Password:
Your Email Address as listed in Billing System:

or

Domain Name:
Hosting Package:
Last payment transaction ID:
Your Email Address as listed in Billing System: