Add Users
To add a user, the account owner can send an invitation link by following the steps outlined below:
1. Log in to your billing account at https://billing.exabytes.my/mypanel/clientarea.php
Step 1: Navigate to "User Management"
Step 2: Click on "Invite New User"
Step 3: Enter the user's Email Address
Step 4: Select the appropriate Permissions
Note: Inviting a new user enables you to add someone to your account. If the invitee already possesses an existing user account, they can access your account using their current login details. If not, they will have the option to create a new account.
2. A pop-up window will appear as shown below, allowing you to select the Permissions accordingly.
The following Permissions can be assigned:
Modify Master Account Profile - Access and change client profile information [Please consider carefully before granting this permission]
View & Manage Contacts - Access and manage contacts
View Products & Services - View access to products, services, and addons
View & Modify Product Passwords - Allow password resets and other actions
Perform Single Sign-On - Enable single sign-on into services
View Domains - Access to view domain registrations
Manage Domain Settings - Permit domain management such as nameservers/whois/transfers
View & Pay Invoices - View and pay invoices
View & Accept Quotes - View and approve quotes
View & Open Support Tickets - Access to create, respond to, and manage support tickets
View & Manage Affiliate Account - Access to view and request withdrawals
View Emails - Access to review account email history
Place New Orders/Upgrades/Cancellations - Enable placement of new orders
3. After the invitation has been sent, the user will receive an email with the subject: ReferYourOwnAccountName has invited you to their account.
4. The invited user must click on the link provided in the invitation email to become a user of the respective billing account.
5. The account owner can check the status of the invitations sent (Invitations are sent via Email and are only valid for 7 days from the time of issuance; you may need to resend the invitation if the link has expired):
6. Once the preferred user accepts the invitation, the account owner can modify the user permissions whenever necessary.
Remove Users
1. To remove a user, navigate to "User Management" and click on the "Rubbish Bin" icon for the respective user.
2. You can click the "Confirm" button if you wish to remove this user.